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Dangers of speech technology for workplace diversity

Nature Machine Intelligence volume 6, pages 377–380 (2024)Cite this article

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Speech technology offers many applications to enhance employee productivity and efficiency. Yet new dangers arise for marginalized groups, potentially jeopardizing organizational efforts to promote workplace diversity. Our analysis delves into three critical risks of speech technology and offers guidance for mitigating these risks responsibly.

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Fig. 1: Risks of speech technology for marginalized employees.

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Acknowledgements

We are grateful for advice from A. Saiger, E. Krevat, H.-N. Teodorescu, K. Martin, ND-CMU Tech Ethics group, L. L. Wang, A. Wu and J. Deighton.

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Authors and Affiliations

  1. Information School, RAISE Center, University of Washington, Seattle, WA, USA

    Mike Horia Mihail Teodorescu

  2. Palumbo-Donahue School of Business, Duquesne University, Pittsburgh, PA, USA

    Mingang K. Geiger

  3. Daniels College of Business, University of Denver, Denver, CO, USA

    Lily Morse

Authors
  1. Mike Horia Mihail Teodorescu
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  2. Mingang K. Geiger
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  3. Lily Morse
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Corresponding author

Correspondence to Mike Horia Mihail Teodorescu.

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The authors declare no competing interests.

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Nature Machine Intelligence thanks Allison Koenecke and Mathias K. Hauglid for their contribution to the peer review of this work.

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Teodorescu, M.H.M., Geiger, M.K. & Morse, L. Dangers of speech technology for workplace diversity. Nat Mach Intell 6, 377–380 (2024). https://doi.org/10.1038/s42256-024-00827-5

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