NPG provides monthly reports that measure usage of all content on nature.com licensed to your institution. In compliance to COUNTER standards, the reports are uploaded to your site license administration account by the end of every month for the proceeding month. The registered site license administrator will be alerted by e-mail.

Usage reports enable you to:

• Build a monthly and annual overview of usage at your institution
• Measure usage of new publications
• Make informed purchasing decisions
• Compare statistics from different vendors and publishers
• Understand and predict user patterns at your institution
• Plan infrastructure more effectively

COUNTER

NPG has strongly supported Project COUNTER since its inception in 2003. Working with librarians and publishers, COUNTER provides an agreed international set of standard and protocols governing the recording and exchange of online usage data. NPG is compliant with Release 2 of the Code of Practice for Journals and Databases and reports are available in CSV and PDF formats.

To find out more, and to become a member, go to: www.projectcounter.org

What are the different reports NPG publishes?

Journal Report 1: Number of Successful Full-Text Article Requests by Month and Journal

Reports how many times full-text articles (i.e. HTML or PDF articles and not abstracts) were successfully delivered to users for each journal within a calendar month. A breakdown is given of PDF and HTML numbers.

Journal Report 3: Number of Successful Item Requests by Month, Journal and Page-Type

Reports how many times the different page types were successfully delivered to users for each journal within a calendar month. Page-Types are broken down into: Table of Contents, Abstracts, Full Text PDF, Full Text HTML, and Full Text Total.

Journal Report 4: Total Searches Run by Month

Reports how many internal site searches were made by users for each collection within a calendar month, including saved searches, modified searches, and searches with zero results.

Can I see usage of content my institution does not yet subscribe to?

Yes, by downloading the "All Usage" report from your account, you can see the statistics of all successful article requests for both subscribed and unsubscribed journals.

Can I see usage reports during a free trial?

Yes, if you have activated your site license administration account, reports will be sent to the registered administrator by the end of the following month of the trial start date, e.g. if a trial starts July 1, expect reports on August 31.

Who should I contact to discuss my reports?

Please contact your sales representative.

What should I do if usage at my institution appears lower than expected?

NPG suggests tools for promoting NPG journals and resources at your institution; visit promotion tools. If you have concerns about a technical problem, please contact customer services.